Blocking a date, and changing your hours

Your availability is two things: the week you normally work, and the exceptions. Set the first once, then handle the second as life happens.

Your normal week

Under Availability you set, for each day, whether you work and between which hours. You can have more than one window in a day — 9am to 1pm and 3pm to 7pm, if you take a long break — and the page will only ever offer times inside them.

One-off days

A date override replaces your normal hours for a single date. Use it for a wedding you are travelling to, a public holiday, a day you have simply decided not to work, or a Sunday you have opened up specially.

1. Open Availability and choose the date.
2. Either mark it unavailable, or give it different hours from your usual ones for that day.
3. Save. The change is live on your page immediately — anyone opening your link a second later sees the new picture.

What happens to bookings you already have

Nothing. Closing a day does not cancel anything already booked on it, and it never will — a confirmed appointment is an agreement with someone who has arranged their day around it, and quietly cancelling it from a settings screen would be the wrong behaviour by a wide margin.

If you need to clear a day you have already taken bookings on, cancel each one deliberately. The client is emailed, and if they paid a deposit you will want to talk to them about it directly.

Two other things that close slots

If a time you expect to see is missing, it is usually one of these rather than your hours:

Notice period — how much warning you need. Set to four hours, nobody can book you for 2pm at 11am. This is why your page can look emptier today than tomorrow.

How far ahead people can book — the booking window. Beyond it, dates simply are not offered. If a client says they cannot find a date in March, this is usually why.